Service Delivery, Privacy and Care
Service Delivery Standards. Voice Found adheres to a set of service standards. Our guiding principles and these standards can be found here.
Privacy Standards. Voice Found respects your privacy and safety. Only those who are involved in your care have access to your personal health information and any personal health information we collect from you remains confidential.
The Clinic (of Voice Found) falls under Ontario’s Health Information Protection Act, 2004. This legislation applies to those defined as “health information custodians” and outlines how custodians must collect, use, or disclose personal health information.
Our Patient Privacy Policy can be found here.
en françaisComplaints Policy. Voice Found wants to ensure that complaints received about Voice Found services and programs are dealt with promptly, consistently and in accordance with our service delivery standards. You can find our policy here.